Refund policy

Product

For your plush toy to be eligible for a return, it must meet the following requirements:

Be in the same condition in which you received it.

 Not have been used or handled.

Have all original tags and packaging intact.

include the receipt or proof of purchase.

If the product was received in good condition, with no defects or damage, the customer will be responsible for the return shipping cost.

This cost may vary depending on the country.

We recommend contacting us before starting a return so we can provide you with the correct instructions.